Shipping policy

Shipping Policy

At Currumbin Valley Buckwheat, we freshly prepare all products in small batches to ensure premium quality and freshness. Here's what you can expect when ordering from us:

Processing Times

Orders are packed and dispatched within 1–2 business days of purchase. As our products are handmade, please allow a little extra time during peak periods or for subscription orders.

Delivery Options

We currently ship Australia-wide via Australia Post.

The default shipping option is Express Shipping: 1–3 business days (available at checkout) given the nature of the products.

Shipping timeframes are estimates and may vary depending on your location.

Delivery Areas

We deliver Australia-wide. If you're in a remote area or unsure whether we deliver to your postcode, feel free to contact us before placing an order.

Tracking

You’ll receive a shipping confirmation with tracking details once your order has been dispatched. If you don’t see it, please check your spam or promotions folder.

Delays & Issues

Once dispatched, we are not responsible for courier delays — but we’ll always help where we can. If your order is delayed or arrives in poor condition, please reach out to us at hello@currumbinvalleybuckwheat.au